WARRANTY PROTECTION

LOCK-WOOD GEAR WARRANTY PROTECTION USA

BECAUSE WE WANT YOU TO BE CONFIDENT IN YOUR PURCHASE

If you purchased your product from LOCK-WOOD directly, your product(s) will automatically be registered for
WARRANTY PROTECTION.

Any manufacturing or material quality issue within the warranty period is covered under our warranty protection.

1. We will replace the product with the same product if we have it in stock.
2. Otherwise, we will provide a LOCK-WOOD.com store credit for the original purchase price, excluding taxes and shipping.
3. We may require you to upload photo(s) illustrating the manufacturing or material quality failure, or we may require you to ship the defective product directly to us.

Please note, this Warranty Protection covers “good faith actors” and “common sense” scenarios where it is obvious that the fault lies with our manufacturing process and/or the fabrics & materials we used to manufacture the product.

To read up on our REFUND & RETURNS POLICY click here.

LOCK-WOOD PRODUCTS

NOT PURCHASED THROUGH LOCK-WOOD WEBSITES

If you purchased a product through a site like Amazon or third party marketplace vendors. We still honour and respect the
WARRANTY PROTECTION.

>> REGISTER WARRANTY? FROM OTHER VENDOR <<

>> WARRANTY CLAIM? <<
• Log into your account
• Select Warranties

>> TRANSFER WARRANTY? example GIFT PURCHASE <<
• Log into your account
• Select Warranties

LOCK-WOOD GEAR WARRANTY PROTECTION USA

LOCK-WOOD Athletic Training Gear OUR STORY Established in early 2020, our company was one of the lucky ones to launch just before covid hit. (kidding)
Our Vancouver Canada based company had to shift gears pretty quick, and start making fabric face masks to keep the ship afloat. As much as I loath making masks now, I must admit we provided a good product and helped people stay safe from the virus. I take pride in that.
Once covid slowed down we were able to focus on our initial intentions, to create apparel, fitness gear & equipment for all peoples, young and old.
1) FUNCTIONALITY 2) PRACTICALITY 3) USABILITY 4) DURABILITY 5) STYLE & OPTIONS 6) SUSTAINABILITY 7) MANUFACTURED DOMESTICALLY 8) NO RISK WARRANTY
The main objective when designing a product is to incorporate these 8 concepts above into what we create, manufacture and distribute right here in Canada to countries all over the world.
Our team enjoys the process of designing, testing, manufacturing and bringing each new products to life, then to market.
Product selection is growing, slowly but each month we are working on something special to bring to you.
So check back often to see new product additions, and as you test and use our products, we hope that you will recognize the value as much as we do.
Thanks for reading.
Mark Lockwood
CEO & Founder